Reference

What We Do With Your Account Data

Your bKash, Nagad and Rocket payment details sit inside your account record and are used to clear deposits and verify withdrawals, not to sell on. Access to the lobby depends on your local law and eligible regions.

Wallet data used for paymentsCookie switches in the footerNew-device OTP on loginChange requests by ticket

See the Lobby Read FAQ

Your Data, Our Rules, Your Rights

cricekx Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy here follows a simple split: what we need to run your account, and what you choose to give us. To open the lobby you hand over a phone number, a password and, if you use a mobile wallet, the wallet number itself. That last detail

1
is what lets a bKash, Nagad or Rocket deposit land against your player ID instead of sitting in a queue. We store the sender number, the amount and the reference so a withdrawal later can be traced back to the same wallet. At sign-up, that is
2
the whole list. Device details arrive on their own when a page loads: browser type, screen size, a rough network area. We read them to keep sessions steady on a mid-range phone and to flag a login that looks wrong, such as two sessions from different
3
networks at once. Cookies do a narrower job. They hold your session, remember your language choice and keep you signed in between visits. Retention is not one date for everything. Wallet and transaction history stays while your account is open and for a set period after
4
it closes, because a payment dispute can surface weeks later. Marketing preferences go the moment you switch them off. One honest limit: which records we are required to keep, and for how long, depends on local law in the region you play from. Where a local
5
rule is stricter than this page, the stricter rule applies.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TALK TO US

Getting Your Data Question Answered

Send policy questions to our account desk from the email address tied to your profile. That is how we confirm the request is yours, and why we won't act on a message forwarded from someone else's phone. Live chat suits a quick check, like whether a Nagad deposit reference is filed under your ID. Anything heavier, such as a copy of your stored data, a correction or a deletion request, goes through the ticket form so both sides keep a written trail you can point back to later.

Team online

Account Email

Write from the address on your profile so we can match the request to your file. Name the wallet and the date if a payment record is involved.

Live Chat

Good for short checks inside the session: whether a record exists, which field holds it, or how to switch a marketing setting off without emailing us.

Ticket Form

Use the form for data copies, corrections and deletion requests. You get a reference number, and the whole thread stays in your account history for later.

KEPT UNDER LOCK

Security and Retention in Plain Terms

Your password stays yours; we hold a scrambled version and never show it back to you. A login on a new device asks for a one-time code sent to your registered number, the same one your bKash or Rocket wallet is tied to. Cookie settings sit in the footer of every page and apply as soon as you save them. Keep your phone locked and your code to yourself, because that habit protects your account more than any switch we could add.

Login and OTP

A fresh device triggers a one-time code to your registered number. You can sign out every older session from your profile the moment a device looks unfamiliar.

Cookie Choices

Session cookies keep you signed in; analytics cookies are a separate group. Turn the second group off in the footer panel and the page reloads without them.

How Long We Keep It

Transaction records outlive a closed account by a fixed period, since disputed wallet transfers can arrive late. Marketing preferences clear immediately once you switch them off.

Requesting a Change

Ask for a copy, a correction or a deletion through the ticket form. We confirm from your registered email, then tell you exactly which records local law requires us to hold.

Questions About Your Privacy

Short replies to the things our desk hears most often. If yours is not covered, put it in the ticket form and a person reads it, not a script, then replies to your registered email. Every answer names which record your question touched, so you can follow the thread when you write again.

A phone number, a password and the wallet number you plan to use. Nothing else is required to start. Extra documents only come up later if a withdrawal needs its sender verified.

Yes. Send the request from your registered email and we return a copy of your profile, wallet records and login history in a readable file, with a note on what was withheld.

Raise a deletion request through the ticket form. We close the account, wipe marketing data, keep only the payment records local law says we must hold, then confirm in writing what stayed.

Pragmatic Play and Evolution tables load inside our pages, so a limited technical record such as session ID and device type passes to them to render the game. Your wallet number does not.

Your BPL and international cricket markets sit under the same account record as your slots play. We do not publish it, and it is never visible to another account holder.

Change the password from your profile first, then message live chat. We sign out every active session, walk the login history with you and re-verify the wallet before any withdrawal moves.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoTerms & Conditions

What We Do With Your Account Data

Getting Your Data Question Answered

Account Email

Live Chat

Ticket Form

Security and Retention in Plain Terms

Login and OTP

Cookie Choices

How Long We Keep It

Requesting a Change

Questions About Your Privacy

01 What data do you need before I can open an account?

02 Can I see everything you hold about me?

03 How do I close my account and clear the data?

04 Do game studios see my details?

05 Is my cricket activity kept private?

06 What if someone else got into my account?

Privacy Policy

Related pages

Related pages